Water Utility Bill Payment Kiosks & Solutions

Modernize water bill collection with secure, self-service kiosks designed for utility providers and public-service organizations. KIOSK PAY STATION supports cash, checks, cards, and e-wallets while helping reduce counter workload, improve transaction accuracy, automate reconciliation, and provide convenient payment access up to 24/7, as determined by the client.

Customer using a self-service water utility payment kiosk

Our Water Utility Kiosk Services

Flexible kiosk services help utility providers deploy, customize, integrate, and maintain secure self-service bill payment access.

Payment System Integration

Connect KIOSK PAY STATION with existing water utility payment and billing systems using real-time, file-based, or non-validated integration options.

Kiosk Installation

Install and configure kiosks at your facility around organizational payment workflows, account lookup needs, and available payment methods.

Custom Data Reporting

Capture custom transaction fields such as department codes, account numbers, property IDs, or other identifiers while supporting custom reporting and export-ready data.

Branding And Signage

Customize kiosk exterior branding, signage, logos, and screen displays to align the payment experience with your utility or public-service organization.

Maintenance And Replacement

Support kiosk performance after deployment through five-year onsite maintenance and component replacement listed as a Kiosk Pay Station customer benefit.

Payment Needs Assessment

Review payment workflows through a free consultation and needs assessment before deployment, with customization and a no-obligation pricing proposal.

Secure Payment Modernization

Make Utility Bill Payment More Accessible

KIOSK PAY STATION helps water utility providers replace long payment lines and manual cashier processing with secure, self-service access. Customers can use supported cash, check, credit card, debit card, and e-wallet options, while organizations benefit from automated reconciliation, traceable transactions, custom data capture, and reduced front-desk workload. Payment access can extend up to 24/7, as determined by the client.

Utility customer completing a payment at a branded kiosk
The KIOSK PAY STATION Difference

Why Choose KIOSK PAY STATION?

Purpose-built payment technology combines convenience for customers with streamlined collection for utility organizations.

Purpose-Built

Designed specifically for government bill payments rather than adapted from a generic kiosk platform.

Secure Processing

PCI-DSS compliant technology, EMV certification, encrypted processing, and support for traceable transactions.

Flexible Integration

Connects with existing payment and billing systems through real-time, file-based, or non-validated options.

Accessible Design

ADA accessible kiosks include large touch screens, voice instructions, light instructions, and multilingual interfaces.

Meet The KIOSK PAY STATION Team

Experienced payment and technology leaders build secure, practical self-service solutions.

Portrait of Don Lewis, Director and CEO of SYZYGY Payment Solutions

Don Lewis

Founder & CEO, Kiosk Pay Station

Don has spent more than 20 years working in billing and payment technology, focused on a simple question: How can we make it easier for people to pay while making payment collection easier for the organization receiving the money? That experience led to the creation of Kiosk Pay Station, a purpose-built self-service payment solution designed specifically for bill-payment environments. Rather than adapting a generic kiosk to process payments, Don and the team developed Kiosk Pay Station around the operational realities of organizations that collect payments in person. The goal is to make payment more convenient for customers while helping organizations reduce lines, simplify reconciliation, improve transaction accuracy, and make better use of staff time. His experience is particularly rooted in government payments, including tax and treasury operations, and continues to shape Kiosk Pay Station as it expands into courts, utilities, healthcare, and other high-volume payment environments. His philosophy is straightforward: Make payment easier for the customer.

Portrait of Brian Dick, enterprise software architecture leader at Kiosk Pay Station

Brian Dick

Website Developer

Brian Dick brings more than 25 years of experience designing and delivering secure, scalable enterprise software for government, healthcare, life sciences, and financial services. His career spans hands-on development, enterprise architecture, engineering leadership, and the modernization of mission-critical systems that operate around the clock. He helped create the first fully integrated, real-time web property-tax payment process in the country, built platforms that supported the growth of a California property-tax provider from eight to nineteen counties, and helped transform complex cancer-diagnostics operations from largely manual workflows into automated, commercial-scale systems. In government payments, Brian designed and developed real-time web tax-payment and remittance-processing capabilities that connected Assessor, Tax Collector, and Auditor workflows. This work improved processing efficiency and reduced errors in incoming-mail payments. He also has a strong record in system reliability and operational recovery. At a web-based molecular-diagnostics company facing recurring outages, he co-authored a service-oriented framework, reorganized the development and operations teams, and introduced more disciplined engineering practices. Those changes eliminated daily outages and helped raise uptime from 83.5 percent to 99.7 percent within eight months. Elsewhere, he applied service-oriented architecture, including message queues, a rules engine, and an enterprise service bus, to unite teams working in Java, .NET, and the MEAN stack into a single platform supporting 24/7/365 operations. In healthcare and life sciences, Brian helped a cancer-diagnostics startup implement a Laboratory Information Management System and move approximately 80 percent of its wet-chemistry activity to robotic platforms. He also helped deliver the company's initial knowledgebase, report-curation tools, and physician portal. His broader work includes custom point-of-sale and client portals, a reusable web-development framework, custom augmentation screens for a Great Plains ERP, and a web-based retirement-planning application for a financial-services client. Brian leads development and operations across distributed teams using SCRUM, Waterfall, and hybrid delivery methods. Known for pairing innovative thinking with disciplined execution, Brian designs technology that is reliable, adaptable, and built to perform—delivering the right solution on schedule and on budget.

Portrait of Kelly Keesee, Chief Revenue Officer at Kiosk Pay Station and MyGovBill

Kelly Keesee

CRO, Kiosk Pay Station

Kelly Keesee builds relationships that create opportunities where none previously existed. For more than 25 years, she has entered underdeveloped markets, learned what actually matters to their decision-makers, earned their trust, and built partnerships that turn into lasting commercial value. Kelly joined Heartland Payment Systems as its 35th employee with no sales background and grew alongside the company from its startup years through its acquisition by Global Payments. Along the way, she managed more than $50M in annual sales, built and coached teams, opened new verticals, and landed Heartland's first enterprise B2B customer. She has also built businesses and backed founders directly. She helped Name.com grow its marketing and strategic relationships ahead of its successful sale. When a planned rebranding role stalled during COVID, she founded Dahlia Property Partners and built a real-estate portfolio worth nearly $6M before returning to payments. Today, Kelly is Chief Revenue Officer for MyGovBill and Kiosk Pay Station, building the positioning, sales infrastructure, partnerships, and revenue systems to bring a sophisticated government payment platform to market. A Certified Payments Professional, she focuses on payment processing, government payments, enterprise sales, strategic partnerships, new-market development, self-service technology, revenue growth, and client solutions. Colleagues know Kelly as smart, kind, candid, and hardworking. She listens first, says plainly when she is wrong, and believes strong results and good working relationships should always reinforce each other.

Frequently Asked Questions

How do I check my water bill?

A water utility payment kiosk can support account lookup using identifiers configured by the utility, such as an invoice number, QR code, barcode, name, account number, or another custom identifier. The exact lookup options depend on the utility’s billing system and kiosk configuration. KIOSK PAY STATION can help organizations design the data fields and payment workflow used by their customers.

How to set up water and electricity bills when you move?

What payment methods can a water utility kiosk accept?

Can the kiosk connect with our existing billing system?

Can we customize the kiosk for our water utility?

Where can a water utility payment kiosk be installed?

Does KIOSK PAY STATION provide kiosk maintenance?

How can a utility get started with a payment kiosk solution?

Ready To Modernize Utility Payments?

Talk with the KIOSK PAY STATION team about your payment workflow.

Certified Payment Technology

Awards and Recognition

PCI-DSS compliant payment technology badge

PCI-DSS Compliant

Payment technology listed as PCI-DSS compliant.

EMV certified payment technology badge

EMV Certified

Card acceptance technology listed as EMV certified.

PCI DSS Level 1 Certified payment technology badge

PCI DSS Level 1 Certified

Company credential listed as PCI DSS Level 1 Certified.

Plan Your Utility Payment Solution

Tell us about your billing workflow, payment needs, and facility requirements to discuss a customized kiosk approach.

Contact Us Today

For immediate assistance, feel free to give us a direct call at 1-855-446-8245. You can also send us a quick email at kelly.keesee@kioskpaystation.com.