Secure Utility Payment Processing Services

Modernize utility bill collection with secure, self-service payment kiosks built for public-facing environments. KIOSK PAY STATION helps utility providers reduce counter traffic, accept cash, checks, cards, and e-wallets, and deliver accurate, traceable transactions beyond traditional office hours. Flexible integrations, configurable workflows, and ongoing support make it easier to serve customers while simplifying reconciliation for your team.

Customer using a utility bill payment kiosk

Our Utility Payment Processing Services

Flexible kiosk solutions streamline utility bill collection, payment access, data handling, system connectivity, and long-term performance.

Payment Needs Assessment

Start with a no-obligation consultation to identify payment methods, customer access needs, workflow requirements, data fields, and the right kiosk configuration for your utility operation.

Kiosk Installation

Deploy standalone, countertop, or in-wall payment kiosks configured around your utility’s collection workflows, customer experience goals, and preferred payment acceptance options.

Billing System Integration

Connect kiosk payment activity with existing billing and payment systems through real-time, file-based, or non-validated synchronization options that fit operational requirements.

Custom Reporting

Capture custom transaction data such as account numbers, department codes, and property IDs while producing export-ready reports that support reconciliation and recordkeeping.

Kiosk Branding

Customize kiosk exteriors, signage, logos, and screen displays to create a recognizable payment experience that aligns with your utility’s communications and service standards.

Ongoing Optimization

Maintain dependable kiosk performance after launch with ongoing monitoring, maintenance, optimization, and support designed to keep payment access available for customers.

Technician configuring a payment kiosk

A Clear Path to Better Payments

Assess Your Payment Workflow

We review your existing utility payment process, accepted tender types, customer access goals, billing requirements, and reporting needs. This consultation helps determine the right kiosk format, data configuration, and deployment approach for your operation.

Configure Your Custom Solution

Integrate and Install Kiosks

Monitor, Maintain, and Improve

The KIOSK PAY STATION Difference

Why Choose KIOSK PAY STATION?

Purpose-built payment technology supports efficient, accessible, and accountable utility bill collection.

Payment Security

PCI-DSS compliant, encrypted processing helps protect payment data throughout every self-service transaction.

Flexible Acceptance

Accept cash, checks, credit cards, debit cards, and e-wallets through one customer-friendly kiosk.

Accessible Service

ADA-accessible designs, multilingual interfaces, and guided instructions improve payment access for diverse customers.

Proven Support

Over 25 years of experience and five-year onsite maintenance support dependable long-term kiosk operations.

Meet the Payment Technology Team

Experienced leaders focused on modernizing public payment collection.

Portrait of Don Lewis, Director and CEO of SYZYGY Payment Solutions

Don Lewis

Founder & CEO, Kiosk Pay Station

Don has spent more than 20 years working in billing and payment technology, focused on a simple question: How can we make it easier for people to pay while making payment collection easier for the organization receiving the money? That experience led to the creation of Kiosk Pay Station, a purpose-built self-service payment solution designed specifically for bill-payment environments. Rather than adapting a generic kiosk to process payments, Don and the team developed Kiosk Pay Station around the operational realities of organizations that collect payments in person. The goal is to make payment more convenient for customers while helping organizations reduce lines, simplify reconciliation, improve transaction accuracy, and make better use of staff time. His experience is particularly rooted in government payments, including tax and treasury operations, and continues to shape Kiosk Pay Station as it expands into courts, utilities, healthcare, and other high-volume payment environments. His philosophy is straightforward: Make payment easier for the customer.

Portrait of Brian Dick, enterprise software architecture leader at Kiosk Pay Station

Brian Dick

Website Developer

Brian Dick brings more than 25 years of experience designing and delivering secure, scalable enterprise software for government, healthcare, life sciences, and financial services. His career spans hands-on development, enterprise architecture, engineering leadership, and the modernization of mission-critical systems that operate around the clock. He helped create the first fully integrated, real-time web property-tax payment process in the country, built platforms that supported the growth of a California property-tax provider from eight to nineteen counties, and helped transform complex cancer-diagnostics operations from largely manual workflows into automated, commercial-scale systems. In government payments, Brian designed and developed real-time web tax-payment and remittance-processing capabilities that connected Assessor, Tax Collector, and Auditor workflows. This work improved processing efficiency and reduced errors in incoming-mail payments. He also has a strong record in system reliability and operational recovery. At a web-based molecular-diagnostics company facing recurring outages, he co-authored a service-oriented framework, reorganized the development and operations teams, and introduced more disciplined engineering practices. Those changes eliminated daily outages and helped raise uptime from 83.5 percent to 99.7 percent within eight months. Elsewhere, he applied service-oriented architecture, including message queues, a rules engine, and an enterprise service bus, to unite teams working in Java, .NET, and the MEAN stack into a single platform supporting 24/7/365 operations. In healthcare and life sciences, Brian helped a cancer-diagnostics startup implement a Laboratory Information Management System and move approximately 80 percent of its wet-chemistry activity to robotic platforms. He also helped deliver the company's initial knowledgebase, report-curation tools, and physician portal. His broader work includes custom point-of-sale and client portals, a reusable web-development framework, custom augmentation screens for a Great Plains ERP, and a web-based retirement-planning application for a financial-services client. Brian leads development and operations across distributed teams using SCRUM, Waterfall, and hybrid delivery methods. Known for pairing innovative thinking with disciplined execution, Brian designs technology that is reliable, adaptable, and built to perform—delivering the right solution on schedule and on budget.

Portrait of Kelly Keesee, Chief Revenue Officer at Kiosk Pay Station and MyGovBill

Kelly Keesee

CRO, Kiosk Pay Station

Kelly Keesee builds relationships that create opportunities where none previously existed. For more than 25 years, she has entered underdeveloped markets, learned what actually matters to their decision-makers, earned their trust, and built partnerships that turn into lasting commercial value. Kelly joined Heartland Payment Systems as its 35th employee with no sales background and grew alongside the company from its startup years through its acquisition by Global Payments. Along the way, she managed more than $50M in annual sales, built and coached teams, opened new verticals, and landed Heartland's first enterprise B2B customer. She has also built businesses and backed founders directly. She helped Name.com grow its marketing and strategic relationships ahead of its successful sale. When a planned rebranding role stalled during COVID, she founded Dahlia Property Partners and built a real-estate portfolio worth nearly $6M before returning to payments. Today, Kelly is Chief Revenue Officer for MyGovBill and Kiosk Pay Station, building the positioning, sales infrastructure, partnerships, and revenue systems to bring a sophisticated government payment platform to market. A Certified Payments Professional, she focuses on payment processing, government payments, enterprise sales, strategic partnerships, new-market development, self-service technology, revenue growth, and client solutions. Colleagues know Kelly as smart, kind, candid, and hardworking. She listens first, says plainly when she is wrong, and believes strong results and good working relationships should always reinforce each other.

Frequently Asked Questions

What does utility payment mean?

A utility payment is money paid for essential services such as water, wastewater, electricity, gas, waste collection, or similar municipal services. Payments are typically applied to a customer account using an account number, invoice number, barcode, QR code, or other identifier. Self-service utility payment kiosks let customers complete these transactions without waiting for a staffed cashier.

What are utility payment services?

Which payment methods can a utility kiosk accept?

Can kiosks connect to our existing billing system?

How does kiosk payment security work?

Can we customize account lookup and reporting fields?

What maintenance is included after installation?

How long does it take to deploy a payment kiosk?

Questions About Your Payment Workflow?

Speak with our team about kiosk options and integration needs.

Service Areas We Support

KIOSK PAY STATION provides onsite payment kiosk solutions for public-service and utility organizations across the United States.

United States

Service Area

Onsite Installation

Deployment

Five-Year Maintenance

Support Term

Need Kiosk Support in Your Area?

Discuss your facility, payment workflow, and deployment requirements today.

Secure and Compliant

Awards and Recognition

PCI-DSS compliant certification badge

PCI-DSS Compliant

Supports secure payment data handling

EMV certified payment badge

EMV Certified

Supports secure chip card acceptance

PCI DSS Level 1 Certified badge

PCI DSS Level 1

Highest PCI certification level

Build a Better Utility Payment Experience

Tell us about your payment workflow, kiosk goals, and integration needs. Our team will help you evaluate a practical self-service solution.

Contact Us Today

For immediate assistance, feel free to give us a direct call at 1-855-446-8245. You can also send us a quick email at kelly.keesee@kioskpaystation.com.