Frequently asked questions.
Everything agencies, utilities and courts ask about Kiosk Pay Station kiosks — payments, integration, compliance, deployment and pricing.
Kiosks & payments
What payment types do Kiosk Pay Station kiosks accept?
Kiosk Pay Station accepts cash, check, credit card, debit card and e-wallet. Some models accept bills and dispense exact change in bills and coins.
How much cash can a kiosk accept?
Cash transactions are handled from $2 to $23,000 on cash-enabled models, with exact change dispensed in bills and coins.
Which kiosk models are available?
Four configurations: Standalone with Cash (Pay Station Pro), Standalone Cashless, Countertop Cashless and In-Wall (cashless or with cash and change). The same powerful software runs in every model.
What hardware is included?
The Standalone with Cash model includes a large 21.5" touchscreen, QR/barcode scanner, EMV card reader (tap, dip, swipe), bill acceptor and change dispenser, check acceptor, receipt printer, secure steel enclosure, multilingual interface, customizable branding and signage, and customizable alerts.
How do customers find their account?
Customers can scan the QR code or barcode on their bill or notice, or enter their name, account number, invoice number or another custom identifier, and the kiosk pulls up the right account in seconds.
Can the kiosk be branded for our organization?
Yes. Kiosks are customized inside and out: custom software screens, plus your logo and informational signs on the exterior.
Software, integration & data
How does the kiosk integrate with our systems?
Payment data syncs with your existing systems. Data can be real-time, file-based or non-validated, and we customize our software to integrate with your systems.
Do we need to replace our existing billing system?
No. Deploy our complete end-to-end solution, or layer our kiosks onto your existing infrastructure.
Can payments carry custom data?
Yes. Every transaction carries unlimited custom data elements — department codes, account numbers, property IDs or any field you define.
How does reconciliation work?
Kiosk Pay Station provides automated daily reconciliation with less staff demand on the kiosk side, plus export-ready data that fits your reconciliation workflow.
Can one kiosk serve multiple departments?
Yes. Kiosks can be utilized by multiple departments, with department codes attached to each payment.
Security & accessibility
Are the kiosks PCI-DSS compliant?
Yes. PCI-DSS compliant infrastructure ensures every transaction is encrypted and protected.
Are the kiosks EMV certified?
Yes. The EMV card reader accepts tap, dip and swipe.
Are the kiosks ADA accessible?
Yes. Kiosks are designed to be accessible for all customers, with large touchscreens plus light and voice instructions.
Is the interface multilingual?
Yes. Customers can navigate the kiosk in multiple languages.
Deployment, support & pricing
How does deployment work?
Three steps: Integration (we connect Kiosk Pay Station with your payment and billing systems), Installation (secure kiosks are installed and configured for your workflows) and Optimization (ongoing monitoring, maintenance and optimization).
How long does it take to get started?
Get up and running in weeks, not months. Our team handles everything.
What maintenance is included?
Kiosk Pay Station includes 5-year onsite maintenance and component replacement.
Can we lease instead of buy?
Yes. Affordable lease and purchase options are available.
How much does a kiosk cost?
Pricing depends on the model, payment types, integration and number of kiosks. Request a free consultation and needs assessment for a no-obligation pricing proposal.
What hours can the kiosk operate?
You determine the hours of availability of the kiosk, up to 24 hours a day.
Ready to modernize your payment collection?
Self-service kiosks help businesses and government entities collect payments faster while improving service to customers.
- Free consultation and needs assessment
- Customize with your payment data
- No-obligation pricing proposal
collected in 7 days by 2 kiosks at Riverside County — more than 8 staffed cashier stations.
Request a consultation
Fill out the form and a payment specialist will reach out to you.