Modernizing the payment experience between citizens and government.

In government payments, Brian designed and developed real-time web tax-payment and remittance-processing capabilities that connected Assessor, Tax Collector, and Auditor workflows. This work improved processing efficiency and reduced errors in incoming-mail payments.

He also has a strong record in system reliability and operational recovery. At a web-based molecular-diagnostics company facing recurring outages, he co-authored a service-oriented framework, reorganized the development and operations teams, and introduced more disciplined engineering practices. Those changes eliminated daily outages and helped raise uptime from 83.5 percent to 99.7 percent within eight months. Elsewhere, he applied service-oriented architecture, including message queues, a rules engine, and an enterprise service bus, to unite teams working in Java, .NET, and the MEAN stack into a single platform supporting 24/7/365 operations.

In healthcare and life sciences, Brian helped a cancer-diagnostics startup implement a Laboratory Information Management System and move approximately 80 percent of its wet-chemistry activity to robotic platforms. He also helped deliver the company's initial knowledgebase, report-curation tools, and physician portal. His broader work includes custom point-of-sale and client portals, a reusable web-development framework, custom augmentation screens for a Great Plains ERP, and a web-based retirement-planning application for a financial-services client.

Brian leads development and operations across distributed teams using SCRUM, Waterfall, and hybrid delivery methods. Known for pairing innovative thinking with disciplined execution, Brian designs technology that is reliable, adaptable, and built to perform — delivering the right solution on schedule and on budget.

Kelly joined Heartland Payment Systems as its 35th employee with no sales background and grew alongside the company from its startup years through its acquisition by Global Payments. Along the way, she managed more than $50M in annual sales, built and coached teams, opened new verticals, and landed Heartland's first enterprise B2B customer.

She has also built businesses and backed founders directly. She helped Name.com grow its marketing and strategic relationships ahead of its successful sale. When a planned rebranding role stalled during COVID, she founded Dahlia Property Partners and built a real-estate portfolio worth nearly $6M before returning to payments.

Colleagues know Kelly as smart, kind, candid, and hardworking. She listens first, says plainly when she is wrong, and believes strong results and good working relationships should always reinforce each other.